Testimonial: Legacy Orthodontics and Pediatric Dentistry

A patient at Legacy Orthodontics and Pediatric Dentistry recently sent us a note we’d like to share.

To Whom It May Concern,

I wanted to say thanks again to your team for the extremely professional and prompt response to my issue. Upon contacting your office late in the afternoon today with a broken lower retainer, I was greeted professionally and even reached out to her team to make an appointment for the same day.

The team was amazing. Not only did they remove the problem area but also recommended solutions to prevent future issues. She is truly a professional.

All of this was done nearly for free (same day late afternoon appointment, x-rays, consultation, and retainer removal). The practice stayed after their closing time to accommodate my request. How many companies today have this work ethic -customer service strategy to accommodate these types of requests?

Your office has some of the best customer service personnel I have encountered in quite awhile. I have a team of employees I would be elated if they possessed these skills. These are truly the skills that bring back repeat customers.

I am truly impressed with your teams professionalism, technical skills, hospitality, and customer service.

I would highly recommend your office to anyone looking for a quality orthodontist. My two children will be future patients.

Please forward this email to the GM or owner of this practice.

Best Regards, CK

Read What Our Patients Say
Patient Reviews
Wonderful atmosphere…great people…splendid services
Melva H.
Love Imagix Dental in Suwanee…everyone is so kind…love my hygienist and Doctor…always greeted by Sherrie…she always makes me feel comfortable and welcome…i cannot say enough good things […]
Real A.
Dr. Delgado is an outstanding dentist, very friendly and professional. The hygienists are amazing, especially Karen. I highly recommend this practice, great dental experience!
MARIA V.
Super friendly staff. I can count on being greeted by hygienist, Tasmim (Taz’s) bright smile helps make a trip to the dentist so much more enjoyable!
Brad M.
Dr. Mills is wonderful!
Deborah R.
Dr. Baine, his assistant Katie, and Diana at the front desk have been great. I’ve just switched over to them due to a new job and insurance and I’ve been very happy. The whole family of 5 is […]
Bill A.
Great experience with Dr. Cesar, very professional, provided helpful consultation and very good treatment, glad he is part of Imagix! Also wanted to thank Seema – the BEST dental hygienist I’ve […]
Linda H.
The staff was very friendly. I haven’t had good experiences with dentist in the past so it takes a lot for me to feel comfortable in a dentist office and your office staff did just that.
Kelsey N.
Everyone made me feel like I was a valuable customer. Professional.
Sherry K.
Friendly environment. My girls feel comfortable there.
Allyson F.
I always have the best time when I am at Imagix. The staff is just excellent in their professional duties. That’s a given — if that weren’t the case, I’d never be back. But this group is […]
Russ R.
Although there are many dentist offices closer to my home I have found Hickory Flat Dental to be far superior. At every point of my visit I am very satisfied and am completely knowledgeable as to […]
Teddye H.
Everyone was very friendly and the dentist gave me a lot of information and options
Kathy R.
Employees are all great and friendly! They explain everything thoroughly, and they get you in and out quickly without feeling rushed.
Meegan C.
Friendly, attentive staff and professionalism of everyone involved in my treatment
Stephanie Q.
My husband and I have been with Dr Baine for almost 4-5 yrs and we are so happy with this practice. The hygienist Sherry Cheek is my favorite and she makes the dental clean up always a pleasant […]
Kans T.
All the staff at Imagix Dental were very courteous, polite, considerate, understanding, caring, ready and willing to help me during the time I spent at the doctor’s office. As a patient, this is […]
Padma R.
Mrs Karen is my NEW best friend!!! I LOVE HER and my teeth loves her TOO!!!❤!!
Dionna J.
Nothing but great feedback here. Have had plenty of work done from simple cleaning to major repairs and the staff is friendly, compassionate and knowledgeable about insurance plans.
Scott C.
The office staff (Anne) and dentist Dr. Millkey were absolutely wonderful. It was the first experience for both my boys with the dentist and it was amazing. They made the boys and myself so very […]
Angela T.
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