Testimonial: Legacy Orthodontics and Pediatric Dentistry

A patient at Legacy Orthodontics and Pediatric Dentistry recently sent us a note we’d like to share.

To Whom It May Concern,

I wanted to say thanks again to your team for the extremely professional and prompt response to my issue. Upon contacting your office late in the afternoon today with a broken lower retainer, I was greeted professionally and even reached out to her team to make an appointment for the same day.

The team was amazing. Not only did they remove the problem area but also recommended solutions to prevent future issues. She is truly a professional.

All of this was done nearly for free (same day late afternoon appointment, x-rays, consultation, and retainer removal). The practice stayed after their closing time to accommodate my request. How many companies today have this work ethic -customer service strategy to accommodate these types of requests?

Your office has some of the best customer service personnel I have encountered in quite awhile. I have a team of employees I would be elated if they possessed these skills. These are truly the skills that bring back repeat customers.

I am truly impressed with your teams professionalism, technical skills, hospitality, and customer service.

I would highly recommend your office to anyone looking for a quality orthodontist. My two children will be future patients.

Please forward this email to the GM or owner of this practice.

Best Regards, CK

Read What Our Patients Say
Patient Reviews
Felt comfortable and thought I was getting best care
Neal S.
I love love love Dr. Z. He makes you feel very comfortable and has the midas touch when it comes to calming down any anxiety. The staff is wonderful and the environment is awesome. I love the office […]
Lisa B.
Great team of friendly specialists!! They go above and beyond to ensure you are happy and your teeth are healthy!!
Maddison S.
Came here as a new patient as was extremely pleased with my first visit. Sherry was incredibly friendly and did a fantastic cleaning. I thought it was very helpful of her & Dr. Butler to also […]
Matthew G.
Everyone is always kind and friendly.
Heidi T.
Rennia was absolutely amazing and the whole staff was great and friendly!!! My teeth feel like a brand new red bottoms !!!! Paula, Jessica, Abreanna, everyone was great!!! Im happy i found a new home […]
Shawn L.
Friendly, courteous, accommodating staff
Marcy G.
Love coming here for dental work and would recommend to friends. Excellent work and service.
Kathy R.
I hate getting dental treatments but I love my new dentist, Dr Delgado and his staff. Thanks for your patience with this old chicken!
Maria H.
Imagix dental hygienists are helpful and courteous. Parking may be tight sometimes. Overall it’s a great location.
W A.
The awesome hygienist; she is very thorough and does a wonderful cleaning.
Kimberly H.
Great location, friendly staff, good appointment times, nice office.
Jason H.
Up front costs. Friendly staff
James G.
I have received excellent care since my first appointment back in July of 2016! Dr. Lee has been a blessing helping me gain back my dental health. Louise’ one of their dental hygienists is […]
Lauren M.
Great dental care!
Tony C.
Mrs Karen is my NEW best friend!!! I LOVE HER and my teeth loves her TOO!!!❤!!
Dionna J.
The dentist dr. Lee was very patient with me period I was extremely nervous about the procedure and he did things step by step and did not rush me. I felt at ease and the procedure went well and […]
Ponda K.
Friendly, professional and timely.
Jeff S.
Dr. Patel is amazing, took us a while to find the right orthodontist but so worth the wait!
Rebekah K.
Dr Nguyen is excellent and friendly!
Son L.
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