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Testimonial: Legacy Orthodontics and Pediatric Dentistry

A patient at Legacy Orthodontics and Pediatric Dentistry recently sent us a note we’d like to share.

To Whom It May Concern,

I wanted to say thanks again to your team for the extremely professional and prompt response to my issue. Upon contacting your office late in the afternoon today with a broken lower retainer, I was greeted professionally and even reached out to her team to make an appointment for the same day.

The team was amazing. Not only did they remove the problem area but also recommended solutions to prevent future issues. She is truly a professional.

All of this was done nearly for free (same day late afternoon appointment, x-rays, consultation, and retainer removal). The practice stayed after their closing time to accommodate my request. How many companies today have this work ethic -customer service strategy to accommodate these types of requests?

Your office has some of the best customer service personnel I have encountered in quite awhile. I have a team of employees I would be elated if they possessed these skills. These are truly the skills that bring back repeat customers.

I am truly impressed with your teams professionalism, technical skills, hospitality, and customer service.

I would highly recommend your office to anyone looking for a quality orthodontist. My two children will be future patients.

Please forward this email to the GM or owner of this practice.

Best Regards, CK

Read What Our Patients Say
Patient Reviews
All the Customer service, and Really Nice Attention! Thank You
Claudia H.
The staff is friendly and great with kids. Everything gets explained to me. My daughter’s hated the dentist and in just two visit they love going.
Alexandra G.
Very friendly staff and dentist. Would highly recommend!
Kristl E.
Great job on taking care of my dental care. On time appointment, no hazzle , clear on payments up front, no surprises. Friendly folks that are good at what they do. Paul
Paul M.
I love everything about this practice! Dr. P is the best, his whole staff is professional and amazing! If you’re looking for the perfect dentist or hygenist, pick this practice!!
Erin K.
Dr Nayyar and his staff are the Best. Tiffany is awesome in making you feel calm during any kind of procedure. I know I am in great hands, the professionalism as well as knowing that they care about […]
Audrey T.
Dr Nayyar and his staff are the Best. Tiffany is awesome in making you feel calm during any kind of procedure. I know I am in great hands, the professionalism as well as knowing that they care about […]
Audrey T.
So friendly! Accommodating w my schedule Great people!!
Owen Y.
Great experience with Dr. Cesar, very professional, provided helpful consultation and very good treatment, glad he is part of Imagix! Also wanted to thank Seema – the BEST dental hygienist I’ve […]
Linda H.
This was a great visit. I got good advice on my existing condition and how it relates to keeping healthy teeth
Shoronkeh O.
My hygienist Naz and Dr. Ceasar were fantastic. Thourough but gentle and explained everything they were doing. Leslie and the front office staff were super helpful and the check-in and check-out […]
Nicole F.
The overall experience has been a great one for my daughter and is helping me with proper oral care as she continues to grow.
Presley T.
the individual care that you give to my daughter
Courtney K.
Naz is kind, thorough, and great ….Dr Patel is excellent, too.
Erica G.
Nicely appointed office, professional and friendly staff
Elenor R.
Everyone was welcoming! Made my experience that much better!
Jasmine H.
GREAT seevice, not pressure to do extra things you don’t need or want
Sandra R.
Rennia & Paula are the best!!! I never have been so happy about going to the dentist. Highly recommended for all.
Official E.
Was reminded of the appointment, did not have to wait long, received friendly treatment and good advice. The performed procedure corrected my problem and changed my life. Thank you!! Dr. Hare is very […]
Fritz W.
Staff focused on outstanding professional dental services delivered in a caring, thoughtful manner in which I want to continue our relationship.
James H.
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