Testimonial: Legacy Orthodontics and Pediatric Dentistry

A patient at Legacy Orthodontics and Pediatric Dentistry recently sent us a note we’d like to share.

To Whom It May Concern,

I wanted to say thanks again to your team for the extremely professional and prompt response to my issue. Upon contacting your office late in the afternoon today with a broken lower retainer, I was greeted professionally and even reached out to her team to make an appointment for the same day.

The team was amazing. Not only did they remove the problem area but also recommended solutions to prevent future issues. She is truly a professional.

All of this was done nearly for free (same day late afternoon appointment, x-rays, consultation, and retainer removal). The practice stayed after their closing time to accommodate my request. How many companies today have this work ethic -customer service strategy to accommodate these types of requests?

Your office has some of the best customer service personnel I have encountered in quite awhile. I have a team of employees I would be elated if they possessed these skills. These are truly the skills that bring back repeat customers.

I am truly impressed with your teams professionalism, technical skills, hospitality, and customer service.

I would highly recommend your office to anyone looking for a quality orthodontist. My two children will be future patients.

Please forward this email to the GM or owner of this practice.

Best Regards, CK

Read What Our Patients Say
Patient Reviews
The dentist is very gentle and good.
Cheryl K.
This office is professional with a personal touch that makes you feel that they truly care about your well being.
Andrew T.
Everyone is always so friendly and goes out of their way to be accommodating! Olga and Beth were amazing!!
Jan G.
One of my best experiences
Thomas W.
Everyone was very nice and professional. I was a new patient but felt like I’d been going there for a while.
Kelly S.
I’ve been going to Johns Creek Dental for a number of years. Dr. Butler and Dr. Baine and their staff (shout out to Amanda E!) are personable and caring. Yes, the numbing shot is still going to […]
Judy G.
Friendly, courteous, accommodating staff
Marcy G.
Dr. Delgado is an outstanding dentist, very friendly and professional. The hygienists are amazing, especially Karen. I highly recommend this practice, great dental experience!
MARIA V.
Best dental office I have ever been to. Dr. Lee is THE BEST. Luis is AWESOME. LOVE LOVE LOVE this dental practice and recommend it often!
Anita W.
staff prepared for my visit, courteous, and efficient
Janice V.
Staff focused on outstanding professional dental services delivered in a caring, thoughtful manner in which I want to continue our relationship.
James H.
Explained all procedures and processes thoroughly
Dokun A.
I absolutely love hickory flat dental. Dr. Lee and Dr. Rigg are both incredible and have done amazing work. My personal experience has been flawless. Painless procedures and very kind employees.
BrieAnna H.
Professionalism, courtesy and friendliness.
Levi S.
Very pleased with my service.
NICOLE C.
My family, friends and I have been coming to Imagix since 2006. Fantastic staff and treatment. Kelly takes great care of my periodontal maintenance. Sherry is a wonderful receptionist. Dr. Levinson […]
Anthony T.
Everyone in the office is so nice and we we’re in and out.
Joshua M.
Made a difficult appt very easy. Everything went smoothly, procedure was explained and the staff was great.
Kristen F.
This is the best dentist office ever !!! The ladies in ortho are angels and take very good care of their patients .
Kell I.
I love this Imagix location. Karen (hygienist) and Peter (assistant) did an amazing job. I have a lot of sensitivity and she was able to make the cleaning process easy and painless. By far, Karen is […]
Je R.
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